Museum accessibility and inclusion: what are the digital options?

As museums transition into the 21st century, becoming more and more a learning experience on a curricular level; but also as an extracurricular educational family activity, accessibility and inclusion are becoming key elements in this new experience.

Wezit solution provides accessibility features for museum and heritage sites. Whereas by guiding the visitor through an accessible tour either with sign language videos tour or a descriptive audio tour.

A great example is the Nantes Museum of Fine Arts, for their reopening the museum made a priority to be accessible and inclusive to all visitors, no matter their age or their conditions.

The Nantes Museum of Fine Arts welcomes all visitors whatever their age or circumstances: pregnant women, the elderly, convalescents, visitors with mobility problems, visually or hearing impaired visitors, and those with learning or psychological difficulties by implementing not only excellent exhibit access spaces but also through the Wezit application.

For deaf and hearing-impaired visitors, the Wezit app presents guided tours entirely described in sign language videos, as well subtitled videos under some of the artworks. The official app offers different types of tours,covering diverse themes such as architectural tours, family oriented, literature, others with more precise topics such as emblematic works, works from the 13th through 19th-century tour and such.

Together with the Museum of Fine Arts, we have decided to include a picture zooming feature, the possibility of contrasting images, the audio description and a push-up notification to visitors approaching exhibits described in the audio guide archive (audible alert + vibration).

The advantages of the Wezit platform can also be applied to the entertainment sites, such is the case of the solution tailored for the Nausicaa Aquarium, the tour offers visitors an accessibility mode, with audio description for vision-impaired visitors and also a font size incrementing feature, as well as a contrasting font description.

Another great example of an accesible app is the one for the Grand Palais..

Lastly, another great accessibility trend happening in museums has been the”tactile visits”. Visually impaired visitors, in particular, can benefit from the “touch technology” to “see” / feel works of art through reconstructions of paintings created specifically to be touched, such as in the “Touch Gallery” of the Museum of the Louvre. This is an excellent opportunity to expand the Museum’s experience to the visually impaired.

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